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RETURN POLICY:
We hope you will be completely satisfied with your purchase. If, however, you wish to return or exchange an item, we will happily refund you, providing the following conditions are met:
* The item is a "standard", not "custom" order (made exclusively for you).
* Return shipping costs are paid by customer. Please be advised that we will not refund shipping costs. You will only be credited for the value amount of the item.
* The item is returned within twenty-one days of receipt.
* The item must be in perfect condition, unused, and resellable.
* Please note that all refunds or exchanges are subject to the approval of our customer service department. Simply email (our customer service email) with the following information:
1. Your order #.
2. The product number or name.
3. Reason for return.
4. Return for replacement, exchange, or refund.
*Orders that are sent back without the approval of our customer service department have the right to be refused and may not be refunded.
*Please note that at Greenfeld Judaica our number one priority is customer service. If for some reason the item ordered is out of stock, we will notify you with an expected estimated arrival date and will attempt to ship it out at the earliest available time. The availability indicated on each item is approximated. You will only be charged for the item once it ships.
CANCELLATION POLICY:
Cancellations on orders that have already been processed will be accepted and handled in the same manner as returns. Customer will be responsible for the shipping, including rejected shipments.
TRANSACTION CURRENCY:
All transactions are in U.S. dollars.
PRIVACY POLICY:
We at GreenfeldJudaica.com are commited to protect your privacy. We use the information we collect about you to process your order efficiently and to provide a more personalized shopping experience. We may use the information we collect to occassionally notify you about important changes to our website or new features and specials.
However, we respect your privacy and, therefore, we will NOT sell, trade, or rent your personal information to others!
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